Call: 0121 454 2342 Email: info@signaturepropertyuk.com
Frequently Asked Questions
You must be a full-time student, and be 18 years or older to live with us. You can book with us whether you have a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not yet be confirmed.
Yes sometimes but this depends on the property. Where you rent an individual room within a shared house, the bills are usually included: gas, water, electricity and sometimes council tax. Phone bills are not included however, in some cases internet can be provided. Please contact our office for further details.
It is your responsibility to purchase a TV lisense; It is against Television Licensing Authority Law to be without a TV license for any TV’s within your property.
Yes, you are responsible for insuring any personal possessions within your property.
Unfortunately not.
Our properties are fully furnished, but we do NOT provide items such as kitchen utensils and bedding, therefore you will need to bring these with you when you move in.
Yes, all properties come furnished including kitchen appliances.
Yes, we have individual rooms to let within shared student houses. In these you will have your own room, but will share communal facilities.
To ensure that both health and safety regulations are maintained at all times, we request that tenants do not bring their own furniture or electrical goods into the property. All furniture or furnishings brought into the property must comply with the Furniture and Furnishings Safety regulations and electrical goods should have been PAT tested (Portable Appliance Testing). The tenant is responsible for removal of any personal items at the end of the tenancy.
Not usually, although we do require every tenant to have a guarantor. This needs to be someone that is UK resident, a homeowner and fully employed.
If you do not have anyone who can act as a guarantor, please see our section on guarantors.
If you do not have anyone who can act as a guarantor, please see our section on guarantors.
Although the majority of our lets are to student, we are a private company with no association to the Student Loans Company. The rent is payable as per the terms of your signed Tenancy Agreement.
We offer 42 week and 50 week contracts. Each of our properties offer different contract lengths and room types, please view your chosen property online for all of the details or ‘contact us’
If you wish to apply as a group then please make this clear at the stage of booking your room and we will endeavor to have everyone in the same property, although, you will all have individual contracts.
Yes, this can be done once you have carried out your viewing.
Yes. Our Summer Bookings usually open around March. Keep a look out for pricing and information.
No, your room is your room for the full contract period! You won’t have to move out in the holidays, so you won’t have to remove your belongings every term.
This can vary but is usually £250.
Your deposit is placed into a Deposit Protection Scheme, where it is held safely throughout the duration of your tenancy.
Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damages found in your room or the communal areas in your flat. You will need to request your deposit back in writing and give your landlord 10 days to respond to the request. You must then allow your landlord the opportunity to discuss and negotiate any proposed deductions to the deposit.
Please see your tenancy agreement for more information. The deposit can take up to 28 days to be credited.
In the event that something isn’t working correctly in any part of the accommodation, the student needs to report the issues as soon as possible to the property team who will escalate it accordingly. Outside of the property team hours, the help desk is on hand to take emergency calls related to maintenance issues. All students are responsible for reporting any problems as soon as possible to prevent further damage or serious issues.
Email : maintenance@signaturepropertyuk.com
Tel .+44 121 454 2342
Make sure you contact the Student Finance company on 0300 100 0607 for more information on what you are eligible for.
Ask4Support are here to help all students with any problems or issues they may face, contact them on 0114 303 3232.
For help with stress and your mental health contact Mind (Mental Health) on 0845 766 0163. For help and support with controlled substances please contact National Drugs Awareness on 0800 776 600.
Contact victim support on 0845 30 30 90
- To contact the emergency services dial 999 or 101
- To contact NHS Direct dial 0845 4647
- To contact NHS 24 dial 0845 424 2424
- To contact the Family Planning Association dial 0845 122 8690
To contact the Travel Line dial 0871 200 2233, or to contact National Rail Enquiries dial 08457 484 950
Call Direct Enquiries on 118 118.