Faqs

Call Direct Enquiries on 118 118.

To contact the Travel Line dial 0871 200 2233, or to contact National Rail Enquiries dial 08457 484 950

To contact the emergency services dial 999 or 101 To contact NHS Direct dial 0845 4647 To contact NHS 24 dial 0845 424 2424 To contact the Family Planning Association dial 0845 122 8690

Contact victim support on 0845 30 30 90

For help with stress and your mental health contact Mind (Mental Health) on 0845 766 0163. For help and support with controlled substances please contact National Drugs Awareness on 0800 776 600.

Ask4Support are here to help all students with any problems or issues they may face, contact them on 0114 303 3232.

Make sure you contact the Student Finance company on 0300 100 0607 for more information on what you are eligible for.

In the event that something isn’t working correctly in any part of the accommodation, the student needs to report the issues as soon as possible to the property team who will escalate it [...]

Your deposit will be returned to you after your tenancy agreement has ended and your room has been inspected. The amount returned to you will depend on any outstanding charges and any damages [...]

Your deposit is placed into a Deposit Protection Scheme, where it is held safely throughout the duration of your tenancy.